Sending a Network Report via Fing
If you are having issues with you network and we cannot access/see what we need remotely. Sharing a network file of current device connected can be shared with us. In this case please following this process here.Please follow our process shown here.Once you've watched the video above, please use the links below or search the respective app store.Download Fing on the Apple App StoreDownload Fing on Google Playstore
Related Articles
Miniserver not accessible locally
Check connection to your WiFi. Make sure WiFi settings of your phone/tablet/pc are correct. Check Loxone Panel’s power supply – make sure that all relevant circuit brakers/RCD’s are in the ON position. Please refer to the board schedule for more ...
Seeing another (Demo) Miniserver, not your own
Go to the home page, click on the top left hand corner and click the raindrop symbol. Look for your Miniserver name, if you don’t see it then click add new mini server then click search. When you see it click and then sign in. Be sure to do this ...
Miniserver unresponsive
Reboot the device by using: http://adminlogin:adminpassword@miniserveripaddress:port/dev/sys/reboot URL in your web browser Execute the above URL and wait for 2 minutes
Miniserver not accessible remotely
Check your broadband connection and router settings Restart the router if necessary by simply switching the power off for 30 seconds. Any changes to security/port forwarding settings can affect external access.
No access to the Miniserver, wall switches not turning the lights on
Check the correct circuit breakers/RCDs are in the ON position. Please refer to the board schedule for more information