Miniserver not accessible locally
- Check connection to your WiFi.
- Make sure WiFi settings of your phone/tablet/pc are correct.
- Check Loxone Panel’s power supply – make sure that all relevant circuit brakers/RCD’s are in the ON position. Please refer to the board schedule for more information.
- Check the status of your Miniserver: https://www.loxone.com/enen/kb/led-states/
- Restart your router by simply switching the power off for 30 seconds. Located in the hallway DB under ‘IT Rack’ supply.
- Make sure your network configuration has not changed since the system has been installed. (i.e. you haven't had a new router sent to you by your ISP, and no-one has reset the network when troubleshooting.)
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Miniserver not accessible remotely
Check your broadband connection and router settings Restart the router if necessary by simply switching the power off for 30 seconds. Any changes to security/port forwarding settings can affect external access.
Seeing another (Demo) Miniserver, not your own
Go to the home page, click on the top left hand corner and click the raindrop symbol. Look for your Miniserver name, if you don’t see it then click add new mini server then click search. When you see it click and then sign in. Be sure to do this ...
Miniserver unresponsive
Reboot the device by using: http://adminlogin:adminpassword@miniserveripaddress:port/dev/sys/reboot URL in your web browser Execute the above URL and wait for 2 minutes
No access to the Miniserver, wall switches not turning the lights on
Check the correct circuit breakers/RCDs are in the ON position. Please refer to the board schedule for more information
Sending a Network Report via Fing
If you are having issues with you network and we cannot access/see what we need remotely. Sharing a network file of current device connected can be shared with us. In this case please following this process here. Please follow our process shown here. ...