No access to the Miniserver, wall switches not turning the lights on

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• Miniserver not accessible remotely

  Check your broadband connection and router settings Restart the router if necessary by simply switching the power off for 30 seconds. Any changes to security/port forwarding settings can affect external access.

• Miniserver not accessible locally

  Check connection to your WiFi. Make sure WiFi settings of your phone/tablet/pc are correct. Check Loxone Panel’s power supply – make sure that all relevant circuit brakers/RCD’s are in the ON position. Please refer to the board schedule for more ...

• Seeing another (Demo) Miniserver, not your own

  Go to the home page, click on the top left hand corner and click the raindrop symbol. Look for your Miniserver name, if you don’t see it then click add new mini server then click search. When you see it click and then sign in. Be sure to do this ...

• Miniserver unresponsive

  Reboot the device by using: http://adminlogin:adminpassword@miniserveripaddress:port/dev/sys/reboot URL in your web browser Execute the above URL and wait for 2 minutes

• Clapham Quarter - Smart Home Support

  Video Guides for Your Smart Home To help you get started with your smart home system, we've created video guides tailored to your apartment type. These videos will walk you through using the app and making the most of your smart home features: All ...