Boiler has stopped working during a really cold season

Boiler has stopped working during a really cold season

If your boiler has stopped working during a cold snap, it's worth checking your condensate pipe to see if it’s frozen before you call out a heating engineer.
 
Your boiler's condensate pipe will run directly into a drain, in most cases externally to your property.  If this pipe gets blocked with ice, or anything else, then your boiler will automatically shut down as a safety measure. 
 
Watch this video to show how to find and defrost your condensate pipe.
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