Standard Gurantee for Loxone Projects
Guarantee for all our works is standard 1 year from reasonable completion which is defined as the date the Customer moves into the property. There is a 2 year gurantee however on all Loxone equipment direct with the Manufacturer. Programming tweaks/features is typically 6 months as this is normally enough time for the system to be learnt by it's users, this however is project dependant as it may vary based on complexity.
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Smart Home Consultation — Core FAQs (Generic)
1) What’s the difference between a relay and an actuator? A relay is an electronic on/off switch. The system uses relays to switch lighting, heating zones, blinds, etc. An actuator is the device on a manifold/radiator valve that opens/closes water ...
HomeKit Integration in a Multi-Dwelling Unit (MDU) Setup
Some residents have asked about the possibility of integrating Apple HomeKit with their smart home system. While this is a great question, it does present challenges due to the nature of the Multiple Dwelling Unit (MDU) setup. Here’s a detailed ...
What functions can I implement with wireless technology?
Every function that is possible within a wired, or Loxone Tree installation is also possible in a hybrid/wireless Loxone Air installation. Loxone offers solutions for retrofitting lighting, heating & cooling, security, access control and much more. ...
Can I still get full functionality from a wireless solution?
Yes, the range of available solutions is getting increasingly wider both inside & outside of Loxone. We also use a Hybrid approach to use the best of everything with low cost robustness as our main priority. However, it is important to pay attention ...
What if something stops working?
Nothing is perfect and stuff can go wrong on occasion. A year of aftercare is included in your price and you have a year warranty on any piece of equipment in your set up, 2 years for your Loxone kit. We'll be right there to help you so you're never ...