Standard Gurantee for Loxone Projects
Guarantee for all our works is standard 1 year from reasonable completion which is defined as the date the Customer moves into the property. There is a 2 year gurantee however on all Loxone equipment direct with the Manufacturer. Programming tweaks/features is typically 6 months as this is normally enough time for the system to be learnt by it's users, this however is project dependant as it may vary based on complexity.
Related Articles
What functions can I implement with wireless technology?
Every function that is possible within a wired, or Loxone Tree installation is also possible in a hybrid/wireless Loxone Air installation. Loxone offers solutions for retrofitting lighting, heating & cooling, security, access control and much more. ...
Can I still get full functionality from a wireless solution?
Yes, the range of available solutions is getting increasingly wider both inside & outside of Loxone. We also use a Hybrid approach to use the best of everything with low cost robustness as our main priority. However, it is important to pay attention ...
What if something stops working?
Nothing is perfect and stuff can go wrong on occasion. A year of aftercare is included in your price and you have a year warranty on any piece of equipment in your set up, 2 years for your Loxone kit. We'll be right there to help you so you're never ...
How secure is wireless building automation?
As some wireless systems’ communication takes place over the air, often unencrypted, this bears the risk that unauthorized persons may “overhear” the communication and, in the worst case, repeat commands. As a non-network-based solution, Loxone ...
How long does it take to install?
This depends entirely of the size of your setup but in our experience its normally within a week. The average 2 bedroom flat set up can be installed in a day for a wireless system. For a wired system the longest part is the first fix which is ...