Sugar Quay Loxone Issues

Sugar Quay Loxone Issues

Info
Recommended Contact for System Design Queries and Maintenance Requests

For optimal support in checking, maintaining, or updating a Loxone system at Sugar Quay, we advise reaching out to the original system designer. They possess the in-depth knowledge required to provide accurate assistance and are typically the fastest route to resolving design-specific issues.

Original Designer Contact Information:

Alternative Support from JSJ:

If the original designer is unable to assist, JSJ Support may be able to help with system maintenance or updates. However, please note:

  • Availability: Limited availability which may result in extended wait times.
  • Cost: Service requests outside of standard support may incur additional fees.

We encourage customers to contact the original designer first for the fastest and most cost effective resolution. For further questions, customers are welcome to reach out to JSJ Support.

Summary:

  • Primary Contact: Original system designer, Ashley Said-Kirton.
  • JSJ Support: Available as an alternative, with extended wait times and possible additional costs due to high demand.
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